Service


OUR SERVICES


1. Logo Customization

First of all, you just need to send us your Logo Image Files via E-mail – pointing out where you want your Logo to be placed and choosing between the following styles:


a. Printing (either on the legs or on the temple) – With a Professional Engraving Machine, we mark your Logo Image on a steel plate then pad-print it to your preferred place!


b. Laser-marking (on the lenses) – By using a special Laser-Marking Technique, we’re able to carve your Logo on the lenses while still keeping them pristine – all handled with a High-Quality Professional Care!


NOTE: The necessary amount for a Customization Order is 60 pieces or more!

2. Package Offers
You should keep an eye out for our Packages – protecting your Sunglasses with a cool-looking case for such a price is a total catch! You can choose between 3 types of Packages, as shown below:


a. Paper Box with Cover (Black/White) – US$ 2 per package

b. Metal Box (Black/White) – US$ 3 per package

c. Folded Metal Box with Leather Cover (Black) – US$ 2.5 per package





3. Full Inspection Fee (Free of charge or Optional)

We’ve got you covered: Right before Shipment, our experienced Quality Control Team rechecks the quality of EVERY piece ordered – individually! This will not apply for Products in Clearance Sales or under High Discounts. For those Products, if you want an Extra Quality Control recheck before Shipment, there’s an extra Inspection Fee of US$ 0.15 per piece.

4. Delivery & Shipping Methods
For Standard Orders, we can send the order for delivery within 2 business days after Payment Confirmation.
For Logo Customization Orders, we’ll need an extra 5 business days for the whole process.
Normally, your go-to method is TNT Express Shipping – so the Estimated Time for Deliveries usually ranges from 3 to 7 days.


Asia: 3-5 days

Oceania: 4-6 days

Europe: 4-6 days

America: 5-7 days

Africa: 10-15 days


For smaller orders, with no specific time frame required – and just in case you prefer a cheaper option: Please contact us to change your method to EMS. The Expected Delivery Times for this method mostly range from 15 to 30 days:


Asia: 15-20 days

Oceania: 25-30 days

Europe: 25-30 days

America: 30-35 days

Africa: 50-60 days

5. Customer Service Support
If you can’t find what you’re looking for or need any further Assistance, our Customer Support Team is always there for you – 24 hours a day, 7 days a week!
For immediate enquiries, don’t hesitate to contact our Online Live Chat – available from UTC 0:30 AM – 10:00 AM.
**Outside those business hours, please feel free to send us an e-mail to:
service@glassesol.com

**If you’re interested in exploring a Partnership opportunity, send us an email to:
partner@glassesol.com


SHOPPING FAQS – Available Discounts!

1. Is there any Discount available for Large Orders?

Absolutely! The more pieces you order, the higher your Discount will be! If you’re interested in purchasing more than 600 pieces per colour, please contact & send a Quote Request to our Sales Department at service@glassesol.com with the following information:


- The Product(s) you’re interested in;

- The exact quantity for each Product you want to order;

- Your desired time frame/deadline;

- Any Special Packing Instructions, e.g. Logo Customization on cloth or case;

After that, our Sales Department will send you a quotation with the new stock price. Please remember: We offer volume discounts according to the size of your order.


PAYMENT FAQS – Payment Methods, Invoices & Tracking Orders!

1. What Payment Methods do you accept?

PayPal is our go-to method! PayPal is a secure and trustworthy Payment Processing Service, ideal for anyone who wants to make Online Purchases. It can be used to purchase items by Credit Card (Visa, MasterCard, Discover and American Express), Debit Card, or E-Check – without sharing your Card Information, as it is securely encrypted through PayPal's server – limiting the risk of unauthorized use or access!


2. After completing my Payment, can I change my Billing or Shipping Information?

Once you’ve placed your order, you should NOT change your Billing or Shipping Address Information. If you want to make some changes (maybe update your old Information), please contact our Customer Service Department at service@glassesol.com ASAP, while your Order is still being processed! If your Package has not been dispatched yet, we’ll be able to change it on time and ship it to the new address you provide. However: If your Package has already been sent in the meanwhile, we won’t be able to change your Shipping Information.


3. Can you provide an Invoice for my Order?

Yes, we can! Once we’ve received your order, and payment has been cleared, please contact our Customer Service Department at service@glassesol.com with your Invoice Request. Your Invoice will then be sent via E-mail.


4. Does the Product pricing already include the Shipping Costs?

The Product price does NOT include the Shipping Costs. Our Online Ordering System will generate a Shipping Quote for your Order.



5. How can I track my Order?

Once your Order gets processed by our system, we will provide you its Tracking Number – so you can Check and Track your Order on the website of the Delivery Company you previously selected!

 

6. If my items are detained by Customs, who is responsible for clearance?

If your items are detained by Customs, the original buyer is requested to handle its clearance. But of course, we will always try our best to assist you and facilitate the process by providing the necessary documents for Customs Clearance.

 

7. After Payment Clearance, how long do I have to wait until my Order is sent?

Our usual handling time is 2 business days. This means your Order will generally be sent out within 2 business days after payment has been cleared. Besides that, if you want some Logo Customization as well, we’ll need an extra 5 business days for the whole process.



AFTER SALES FAQS – Cancellation/Withdrawal & Returns!

1. How can I cancel my Order, Before and After Payment?

a. Cancellation BEFORE Payment:

If you still haven’t paid for your Order, then there’s no need to contact us about a cancellation – as we do NOT process orders before Payment has been cleared.

 

b. Withdrawing an Order AFTER Payment:

- If you’ve already paid for your Order and wish to cancel it, please contact our Customer Service Department at service@glassesol.com as soon as possible!
If you’re not sure of any issues related to your Order or you just wish to change it, please contact our Customer Service Department and put your Order ON HOLD while you make your decision. This will then suspend the Packaging Process until you confirm us about the changes.


- If your Package has already been dispatched, then we are NOT able to cancel or change the order.


- If you wish to cancel an existing Order because you are ADDING other Products, there’s no need to cancel the entire order. Simply contact out Customer Service Department at service@glassesol.com and we’ll process your newly Updated Order – and there’s usually NO Additional Fee attached for this!


- If your Order is still in an early Processing Stage, generally it’s possible to change or cancel it – you can ask for a Normal Refund, but we can also provide it as a Credit for Future Orders.

 

2. How can I return Purchased Items to Glassesol.com?

Usually, we do NOT accept Returns due to the very high Shipping Costs.
For any inquiries in that regard, please contact our Customer Service Department at
service@glassesol.com for further discussion, while providing the following Information:

 

a. Your Original #Order Number;

b. The Issue you are having with your Product(s);

c. Clear Photographs and explicit Details that can show and explain the Problem;

d. Your Shipping Address and Phone Number (with your Country’s Dialing Code).

 

PLEASE NOTE: We will only accept Returns or send Partial Refunds if the issue exists and is indeed previously confirmed with us. We are UNABLE to process any Returned Items which have been sent back to us without any prior Agreement. This process can only be initiated within 2 calendar days after receiving your Items.

 

Glassesol.com is always committed to process and deliver your Order as swiftly as possible to the selected Transport Agency. Nevertheless, Glassesol.com cannot be held responsible:
a. For Damages resulting from bad Transporting or Transport Malfunctioning – especially for reasons such as Industrial Actions, Traffic Congestion and, in general, any other typical reason of that sector that can originate delays, product loss or theft;
b. For Technical Issues with accidental causes or any other kind that may prevent the normal use of the Online Service;
c. For when the Website is Offline for Maintenance purposes or any other reasons that may prevent the user to access the Online Service.

Glassesol.com will always use every available means to provide you the process of Selection, Payment and Shipment of your desired Product(s). However, Glassesol.com refuses responsibility for any Third Party issues, fortuitous circumstances or force majeure situations.


          国家(country) 首都(capital) Sunglasses manufacturers China 阿富汗 Afghanistan 喀布尔 Kabul 孟加拉国 Bangladesh 达卡 Dhaka 不丹 Bhutan 廷布 Thimphu 缅甸 Burma 仰光 Rangoon 柬埔寨 Cambodia 金边 Phnom Penh 中国 China 北京 Beijing/澳门 Macau 印度 India 新德里 New Delhi 印度尼西亚 Indonesia 雅加达 Jakarta 日本 Japan 东京 Tokyo 老挝 Laos 万象 Vientiane 马来西亚 Malaysia 吉隆坡 Kuala Lumpur 马尔代夫 Maldives 马累 Male (Maale) 蒙古 Mongolia 乌兰巴托 Ulaanbaatar 尼泊尔 Nepal 加德满都 Kathmandu 朝鲜 North Korea 平壤 yongyang 巴基斯坦 Pakistan 伊斯兰堡 Islamabad 菲律宾共和国 Philippines 马尼拉 Manila 新加坡 Singapore 新加坡 Singapore 韩国 South Korea 首尔 Seoul 斯里兰卡 Sri Lanka 科伦坡 Colombo 泰国 Thailand 曼谷 Bangkok 土耳其 Turkey 安卡拉 Ankara 越南 Vietnam 河内 Hanoi 文莱 斯里巴加湾市 巴勒斯坦 Palestine 锡金 Sikkim 甘托克 阿尔巴尼亚 Albania 地拉那 Tirana 奥地利 Austria 维也纳 Vienna 比利时 Belgium 布鲁塞尔 Brussels 保加利亚 Bulgaria 索非亚 Sofia 克罗地亚 Croatia 萨格勒布 Zagreb 塞浦路斯 Cyprus 尼克西亚 Nicosia 丹麦 Denmark 哥本哈根 Copenhagen 芬兰 Finland 赫尔辛基 Helsinki 法国 France 巴黎 Paris 德国 Germany 柏林 Berlin 希腊 Greece 雅典 Athens 匈牙利 Hungary 布达佩斯 Budapest 冰岛 Iceland 雷克亚未克 Reykjavik 爱尔兰 Ireland 都柏林 Dublin 意大利 Italy 罗马 Rome 列支敦士登 Liechtenstein 瓦杜兹 Vaduz 卢森堡 Luxembourg 卢森堡 Luxembourg 马其顿 Macedonia Skopje 马耳他 Malta 瓦莱塔 Valletta 摩纳哥 Monaco 摩纳哥 Monaco 荷兰 Netherlands 阿姆斯特丹 Amsterdam 挪威 Norway 奥斯陆 Oslo 波兰 Poland 华沙 Warsaw 葡萄牙 Portugal 里斯本 Lisbon 罗马尼亚 Romania 布加勒斯特 Bucharest 俄罗斯 Russia 莫斯科 Moscow 圣马利诺 San Marino 圣马力诺 San Marino 斯洛文尼亚 Slovenia Ljubljana 西班牙 Spain 马德里 Madrid 瑞典 Sweden 斯德哥尔摩 Stockholm 瑞士 Switzerland 伯尔尼 Bern 英国Britain/United Kingdom 伦敦 London 南斯拉夫 Yugoslavia 贝尔格莱德 Belgrade 澳大利亚 Australien 堪培拉 Canberra 斐济 Fidschi 苏瓦 Suwa 基里巴斯 Kiribati 塔拉瓦 Tarawa 瑙鲁 Nauru 亚伦 Yaren 新西兰 Neuseeland 惠灵顿 Wellington 巴布亚新几内亚 莫尔兹比港 Moreaby Papua-Neuguinea Port 所罗门群岛 Salomonen 霍尼亚拉 Honiara 汤加 Tonga 努库阿洛法 Nuku′alofa 瓦努阿图 Vanuatu 维拉港 Vila 西萨摩亚 Westsamoa 阿皮亚 Apia Angola 安哥拉 Afghanistan 阿富汗 Albania 阿尔巴尼亚 Algeria 阿尔及利亚 Andorra 安道尔共和国 Anguilla 安圭拉岛 Antigua and Barbuda 安提瓜和巴布达 Argentina 阿根廷 Armenia 亚美尼亚 Ascension 阿森松 Australia 澳大利亚 Austria 奥地利 Azerbaijan 阿塞拜疆 Bahamas 巴哈马 Bahrain 巴林 Bangladesh 孟加拉国 Barbados 巴巴多斯 Belarus 白俄罗斯 Belgium 比利时 Belize 伯利兹 Benin 贝宁 Bermuda Is. 百慕大群岛 Bolivia 玻利维亚 Botswana 博茨瓦纳 Brazil 巴西 Brunei 文莱 Bulgaria 保加利亚 Burkina-faso 布基纳法索 Burma 缅甸 Burundi 布隆迪 Cameroon 喀麦隆 Canada 加拿大 Cayman Is. 开曼群岛 Central African Republic 中非共和国 Chad 乍得 Chile 智利 China 中国 Colombia 哥伦比亚 Congo 刚果 Cook Is. 库克群岛 Costa Rica 哥斯达黎加 Cuba 古巴 Cyprus 塞浦路斯 Czech Republic 捷克 Denmark 丹麦 Djibouti 吉布提 Dominica Rep. 多米尼加共和国 Ecuador 厄瓜多尔 Egypt 埃及 EI Salvador 萨尔瓦多 Estonia 爱沙尼亚 Ethiopia 埃塞俄比亚 Fiji 斐济 Finland 芬兰 France 法国 French Guiana 法属圭亚那 Gabon 加蓬 Gambia 冈比亚 Georgia 格鲁吉亚 Germany 德国 Ghana 加纳 Gibraltar 直布罗陀 Greece 希腊 Grenada 格林纳达 Guam 关岛 Guatemala 危地马拉 Guinea 几内亚 Guyana 圭亚那 Haiti 海地 Honduras 洪都拉斯 Hongkong 香港 Hungary 匈牙利 Iceland 冰岛 India 印度 Indonesia 印度尼西亚 Iran 伊朗 Iraq 伊拉克 Ireland 爱尔兰 Israel 以色列 Italy 意大利 Ivory Coast 科特迪瓦 Jamaica 牙买加 Japan 日本 Jordan 约旦 Kampuchea (Cambodia ) 柬埔寨 Kazakstan 哈萨克斯坦 Kenya 肯尼亚 Korea 韩国 Kuwait 科威特 Kyrgyzstan 吉尔吉斯坦 Laos 老挝 Latvia 拉脱维亚 Lebanon 黎巴嫩 Lesotho 莱索托 Liberia 利比里亚 Libya 利比亚 Liechtenstein 列支敦士登 Lithuania 立陶宛 Luxembourg 卢森堡 Macao 澳门 Madagascar 马达加斯加 Malawi 马拉维 Malaysia 马来西亚 Maldives 马尔代夫 Mali 马里 Malta 马耳他 Mariana Is 马里亚那群岛 Martinique 马提尼克 Mauritius 毛里求斯 Mexico 墨西哥 Moldova, Republic of 摩尔多瓦 Monaco 摩纳哥 Mongolia 蒙古 Montserrat Is 蒙特塞拉特岛 Morocco 摩洛哥 Mozambique 莫桑比克 Namibia 纳米比亚 Nauru 瑙鲁 Nepal 尼泊尔 Netheriands Antilles 荷属安的列斯 Netherlands 荷兰 New Zealand 新西兰 Nicaragua 尼加拉瓜 Niger 尼日尔 Nigeria 尼日利亚 North Korea 朝鲜 Norway 挪威 Oman 阿曼 Pakistan 巴基斯坦 Panama 巴拿马 Papua New Cuinea 巴布亚新几内亚 Paraguay 巴拉圭 Peru 秘鲁 Philippines 菲律宾 Poland 波兰 French Polynesia 法属玻利尼西亚 Portugal 葡萄牙 Puerto Rico 波多黎各 Qatar 卡塔尔 Reunion 留尼旺 Romania 罗马尼亚 Russia 俄罗斯 Saint Lueia 圣卢西亚 Saint Vincent 圣文森特岛 Samoa Eastern 东萨摩亚(美) Samoa Western 西萨摩亚 San Marino 圣马力诺 Sao Tome and Principe 圣多美和普林西比 Saudi Arabia 沙特阿拉伯 Senegal 塞内加尔 Seychelles 塞舌尔 Sierra Leone 塞拉利昂 Singapore 新加坡 Slovakia 斯洛伐克 Slovenia 斯洛文尼亚 Solomon Is 所罗门群岛 Somali 索马里 South Africa 南非 Spain 西班牙 Sri Lanka 斯里兰卡 St.Lucia 圣卢西亚 St.Vincent 圣文森特 Sudan 苏丹 Suriname 苏里南 Swaziland 斯威士兰 Sweden 瑞典 Switzerland 瑞士 Syria 叙利亚 Taiwan 台湾省 Tajikstan 塔吉克斯坦 Tanzania 坦桑尼亚 Thailand 泰国 Togo 多哥 Tonga 汤加 Trinidad and Tobago 特立尼达和多巴哥 Tunisia 突尼斯 Turkey 土耳其 Turkmenistan 土库曼斯坦 Uganda 乌干达 Ukraine 乌克兰 United Arab Emirates 阿拉伯联合酋长国 United Kiongdom 英国 United States of America 美国 Uruguay 乌拉圭 Uzbekistan 乌兹别克斯坦 Venezuela 委内瑞拉 Vietnam 越南 Yemen 也门 Yugoslavia 南斯拉夫 Zimbabwe 津巴布韦 Zaire 扎伊尔 Zambia 赞比亚 rayband sunglasses, ray band sunglasses, sunglasses aviator, sunglasses brand, sunglasses unisex ,color glasses wholesale, sunglasses 2018, sunglasses designer, sunglasses polar, sun glasses, women sunglasses, sport sun glasses, round sunglasses, aviator sunglasses, oculos de sol, sunglasses metal frame, night vision goggles, sunglasses mens,glasses frames uk,glasses frames US, glasses frames USA, glasses frames OEM,glasses frames ODM, China biggest glasses factory, China sunglasses,shades for woman, woman sunglasses,wholesale sunglasses online, wholesale sunglasses China,wholesale sunglasses USA, OEM/ODM glasses, Custom glasses, China glasses manufacturers, China glasses suppliers, China glasses factory directory, China glasses exporters, China glasses wholesalers, Glasses, eyeglasses, eyewear, Sunglasses, Optical frames, Reading glasses, fashion sunglasses wholesale China, bulk wholesale sunglasses china, wholesale designer replica sunglasses China,  cheap sunglasses from China, china sunglasses manufacturer,designer sunglasses China, wholesale sunglasses by the dozon, china wholesale sunglasses ray ban,